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Cape Town to respond to disasters using Asterisk
An emergency management centre in Cape Town, South Africa will soon be using open source VOIP telephony to deal with and respond to disasters in the region. Cape Town-based Voice over Internet Protocol (VOIP) gurus, Connection-Telecom, recently implemented an Asterisk solution at the Provincial Emergency Management Centre based at Tygerberg Hospital.
"Our side of it is the control centre for the disaster management
exercise, where the decision-makers and their support people are
deciding what to do about a situation," says Steve Davies, co-founder
and "chief stuff officer" at Connection-Telecom.
"The big driver for them was the necessity to keep a recording of everything that has happened," says Davies. "On traditional systems, call recording is an expensive add-on. In Asterisk, we're able to do it on the platform itself as we go along."
Ed: Asterisk is a complete PBX in software. It runs on Linux, BSD and MacOSX and provides all of the features you would expect from a PBX and more. Asterisk does voice over IP in many protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware.
Read full text of article
Source: Tectonic
"The big driver for them was the necessity to keep a recording of everything that has happened," says Davies. "On traditional systems, call recording is an expensive add-on. In Asterisk, we're able to do it on the platform itself as we go along."
Ed: Asterisk is a complete PBX in software. It runs on Linux, BSD and MacOSX and provides all of the features you would expect from a PBX and more. Asterisk does voice over IP in many protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware.
Read full text of article
Source: Tectonic
