Given the potential of FOSS in the area of human and social development, this study seeks to highlight IOSN’s evolution and its best practices that may be emulated by other development programmes seeking to refine their own management of information and community outreach. These practices include the use of FOSS-based knowledge management software, non-restrictive publishing licenses and community involvement.

This case study begins by introducing the criteria and tools used by IOSN during the initial stages of the programme, its progressive change of FOSS content management platforms and the reasons for doing so. It also explains the subsequent outcomes, and concludes with some future goals of IOSN. This life-cycle structure of IOSN’s experience will provide guidelines for individuals and communities who wish to imitate the IOSN model and practices in building a portal, networks and organizing knowledge for their programmes and projects.

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